January 2017

No incidents reported for this month.

December 2016

No incidents reported for this month.

November 2016

No incidents reported for this month.

October 2016

No incidents reported for this month.

September 2016

API Storage Outage
All issues with Storage machines have been now resolved.
Sep 29, 00:13-01:00 CET

August 2016

No incidents reported for this month.

July 2016

No incidents reported for this month.

June 2016

No incidents reported for this month.

May 2016

Recurly transit outtage
All issues with our billing provider have been resolved. Please contact support@kraken.io with any questions.
May 10, 14:43-19:51 CET

April 2016

No incidents reported for this month.

March 2016

No incidents reported for this month.

February 2016

No incidents reported for this month.

January 2016

No incidents reported for this month.

December 2015

No incidents reported for this month.

November 2015

No incidents reported for this month.

October 2015

No incidents reported for this month.

September 2015

Kraken.io API - Degraded Performance
All DB-related issues have been now resolved
Sep 1, 10:39-13:14 CET

August 2015

No incidents reported for this month.

July 2015

No incidents reported for this month.

June 2015

No incidents reported for this month.

May 2015

No incidents reported for this month.

April 2015

No incidents reported for this month.

March 2015

WP plugin - degraded performance
The issue with the API has been fixed now.
Mar 9, 15:18-16:22 CET
API Slow Response Times
All the issues with Kraken API are now resolved.
Mar 4, 20:22-20:53 CET

February 2015

No incidents reported for this month.

January 2015

Partial outage of Kraken Account
All services are back online.
Jan 5, 20:30-20:38 CET
API instability issues
All the issues with the API machines have been resolved.
Jan 3, 14:51 - Jan 4, 00:27 CET

December 2014

No incidents reported for this month.

November 2014

No incidents reported for this month.

October 2014

No incidents reported for this month.

September 2014

Network issues when connecting to Recurly
Recurly's networking issues appear to be resolved.
Sep 9, 09:15-14:55 CET

August 2014

We're experiencing connectivity issues with our worker and API machines.
This incident has been resolved.
Aug 16, 14:27-19:31 CET
Problems with our database machines
Situation is back to normal. Failing machine has been removed from the pool.
Aug 6, 20:50-21:25 CET
Worker machines are becoming unresponsive
Our DC came under a network attack which has been taken care of. All services are operational at the moment.
Aug 5, 15:25-15:45 CET

July 2014

No incidents reported for this month.

June 2014

No incidents reported for this month.

May 2014

No incidents reported for this month.

April 2014

API and Web Interface issues
All issues are now resolved. Sorry for the inconvenience.
Mar 31, 23:24 - Apr 1, 00:01 CET

March 2014

No incidents reported for this month.

February 2014

No incidents reported for this month.