API back up

Incident Report for Kraken.io

Resolved

This incident has been resolved.
Posted Nov 20, 2019 - 19:50 CET

Update

We are continuing to monitor for any further issues.
Posted Nov 20, 2019 - 19:19 CET

Update

We are continuing to monitor for any further issues.
Posted Nov 20, 2019 - 19:19 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2019 - 19:13 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 20, 2019 - 18:57 CET

Update

Update 1: resolved an issue on the storage servers, where NodeJS was locked down on incompatible version during deployment, which broke actual storage in file system for things using our short-term storage
Posted Nov 20, 2019 - 18:45 CET

Investigating

We're back to fixing a failed deployment.
Posted Nov 20, 2019 - 17:40 CET
This incident affected: Kraken.io API.