Callback service unavailable

Incident Report for Kraken.io

Resolved

This incident has been resolved.

Posted Jul 12, 2020 - 19:26 CEST

Update

We rolled out a bunch of platform updates to resolve the issue. Post-mortem to follow after some sleep.

Posted Jul 12, 2020 - 03:31 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 12, 2020 - 03:30 CEST

Identified

We are provisioning replacement services for the Callback Service.

Posted Jul 11, 2020 - 19:14 CEST

Investigating

Due to a faulty machine the Kraken.io Callback Service used to deliver image processing notifications is down.

Posted Jul 11, 2020 - 19:14 CEST

This incident affected: Kraken.io Callback Service.